GO
Gail O

1 reviews | Active since Jul 2020

15 Oct 2023, 05:35

The rcs staff in finance department is very unprofessional and not trained.

I will never advise anyone to open a store card related to rsc. I made a payment through the buildersware house app on the 3rd October payment went off my bank, I received a thank you for payment message from rcs buildersware house account but, it is the 15th October they still haven't allocated my payment but is asking for another payment, I paid double my installment.

0
Replies (1)
RCS
RCS's reply15 Oct 2023, 09:18
Official
 
Good day 

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group