MP
Marumo P

1 reviews | Active since Dec 2020

26 Aug 2021, 08:39

The poorest service ever received.

I open an Egdars account last month and already having problems with their new card. I requested that my statements be emailed to me but that has not happened. I have sent emailed and made several call and still not getting joy. I am going to close the account today because i am ****ed off by their service. The reason why i requested a statement is because i realized that their interests are way to much having received an SMS to pay R350 for a balance of R1200. Edgars is now owned by RCS group. Do your calculations RCS provide the highest interest compared to other retail stores. Be warned.

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Replies (1)
RCS
RCS's reply26 Aug 2021, 08:48
Official
Good day,
 
We herewith acknowledge receipt of your complaint.
 
We have escalated your complaint to the relevant department for further assistance.
 
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
 
Kind Regards
 
RCS Group