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AR
Avinth R

1 reviews | Active since Dec 2013

08 Oct 2020, 15:12

****TEST COMPANY TO EVER DEAL WITH. THEY ARE NOT CUSTOMER FOCUSED AND SHOULD BE CLOSED DOWN. BUNCH OF IDIOTS

WORST COMPNAY TO EVER DO BUSINESS WITH. BEST WOULD BE FOR THEM TO CLOSE DOWN AND ALL STAFF TO LOOSE THEIR JOB. I HAVE CLOSED ALL MY ACCOUNTS WITH THEM AND THEY REFUSE TO UPDATE THE CREDIT BUREAU. THEY HAVE TWO ACCOUNTS OPENDED FOR ONE STORE CARD. WHEN I CALLED IN THEY WANT ME TO SEND THEM A CREDIT REPORT FOR EACH AND EVERY BUREAU TO GET THIS REMOVED. SHAME ON YOU. WHY CAN YOU NOT UPDATE THE CREDIT BUREAU AS PART OF THE ACCOUNT CLOSURE PROCESS. THIS IS DIPICABLE AND SAD. YOU ARE A WASTE OF TIME AND ENEGY. I FEEL SORRY FOR EDGARS THEY SHOULD RATHER HAVE CLOSED DOWN INSTEAD OF GOING INTO BUSINESS WITH YOU BUNCH OF IDIOTS

0
Replies (3)
RCS
RCS's reply08 Oct 2020, 15:24
Official
Good day 

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards
RCS Group


AR
Avinth R's update08 Oct 2020, 16:09
Reviewer Update
I have sent an email to you reagrding this account on my profile. I called in and it belongs to someone else. This needs to be updated. This is *****
RCS
RCS's reply21 Oct 2020, 15:11
Official
 
Good day 
 
We are pleased to inform you that your complaint has been resolved. 
                
Please accept our apologies for the inconvenience this may have caused you. 
 
I trust you find the above in order. 
 
Kind Regards, 
RCS CARDS