AB
Anika B

1 reviews | Active since Feb 2019

07 Dec 2023, 14:23

Terrible Terrible Terrible service to a loyal customer

I Made a payment on the 29th of October, and still waiting for them to allocate the payment. every time I phone, same story - it takes 14 to 21 working days to allocate the payment. It is way pass the 14 to 21 working days. Best of it all is they phoning me everyday telling me i owe them money. The card is now blocked!

0
Replies (1)
RCS
RCS's reply07 Dec 2023, 16:03
Official
 Good day,

We herewith acknowledge receipt of your complaint. 

We have escalated your complaint to the relevant department for further assistance.
Kind Regards, 

RCS Group