jK
jenny K
1 reviews | Active since Oct 2021
08 Oct 2021, 11:59
Terrible service non existent
Appalling service. Can't close edgars account and they don't send statements. They call, read standard scripts demanding payment and hang up.
Helpful (0)
Replies (2)0
Replies (2)
RCS's replyOfficial
08 Oct 2021, 12:04Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply08 Oct 2021, 12:04
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
jK
jenny K's updateReviewer Update
19 Oct 2021, 07:17Still no response from RCS, PATHETIC service. Someone recommended that I use the EdgarsHelp on twitter and I received a response and an account closure within one day and the charges made to the account were cleared.
jK
jenny K's update19 Oct 2021, 07:17
Reviewer Update
Still no response from RCS, PATHETIC service. Someone recommended that I use the EdgarsHelp on twitter and I received a response and an account closure within one day and the charges made to the account were cleared.