SW
Shazia W
1 reviews | Active since Jan 2020
29 Jan 2020, 09:28
Terrible service
Since November 2019 I have been trying to communicate with you guys regarding payments which were made. On a daily basis I get harassed for payments. I have spoken a manager and different consultants. My account is now blocked yet payments were made. Can someone at RCS please be efficient enough to do their job and sort this issue out ASAP.
Helpful (0)
Replies (3)0
Replies (3)
RCS's replyOfficial
29 Jan 2020, 09:56Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply29 Jan 2020, 09:56
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
SW
Shazia W's updateReviewer Update
29 Jan 2020, 10:03I would be delighted if this is sorted urgently as my account has been blocked. Would like to use the account since I am a paying customer.
SW
Shazia W's update29 Jan 2020, 10:03
Reviewer Update
I would be delighted if this is sorted urgently as my account has been blocked. Would like to use the account since I am a paying customer.
SW
Shazia W's updateReviewer Update
29 Jan 2020, 15:57Please advise if the block has been lifted off my account. Apparently my payments have now been received. Sad we have to name and shame before we get results.
SW
Shazia W's update29 Jan 2020, 15:57
Reviewer Update
Please advise if the block has been lifted off my account. Apparently my payments have now been received. Sad we have to name and shame before we get results.