SM
Senku M
1 reviews | Active since Dec 2021
29 Dec 2021, 08:06
Terrible Service
Worst customer ever. My card was blocked by their ***** department, i wasn't given reasons why. Since the beginning of December i have been trying to get of their ***** department to assist to no avail. I have called their customer services call centre, worst experience, the agents cut call or they will whisper on the phone.
I have written to customer service, ***** department and complaints but still no assistance. My card is still blocked, no response from RCS. Such a horrible company
Helpful (0)
Replies (1)0
Replies (1)RCS's replyOfficial
29 Dec 2021, 08:54 Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply29 Dec 2021, 08:54
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
