SM
Senku M

1 reviews | Active since Dec 2021

29 Dec 2021, 08:06

Terrible Service

Worst customer ever. My card was blocked by their ***** department, i wasn't given reasons why. Since the beginning of December i have been trying to get of their ***** department to assist to no avail. I have called their customer services call centre, worst experience, the agents cut call or they will whisper on the phone.

I have written to customer service, ***** department and complaints but still no assistance. My card is still blocked, no response from RCS. Such a horrible company

0
Replies (1)
RCS
RCS's reply29 Dec 2021, 08:54
Official
 Good day 

We herewith acknowledge receipt of your complaint. 

We have escalated your complaint to the relevant department for further assistance. 

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** 

Kind Regards 

RCS Group