Terrible Service and downright lies

Following a range of problems with RCS regarding internet payments, having to send proofs of payment into the company 5 to 7 times after the first time we paid via internet. After all this struggle we decided to cancel.<br> <br> Then even more problems started, it took me 2 calls to find out how to cancel the account (faxing a letter to the cancellation department). We wrote the letter, paid the account in full and sent all the required documents to the fax number provided. I was ASSURED now that I had paid the account in full there would be no further charges for the 30 day waiting period to cancel the account.<br> <br> A week later I queried the cancellation and I was informed that they had not received it, I was then informed to send the same letter with the proof of final payment. Which I emailed to the cancellation department.<br> ANOTHER week passed and I queried yet again and was informed AGAIN that the cancellation was not received.<br> Then I sent the cancellation a THIRD time, during this time I received a receipt that the cancellation was received.<br> <br> Following ALL the promises made by the RCS staff I got home to find an account with interest on the 0.00 balance account that I had ALREADY paid