lS
leressa S
1 reviews | Active since Oct 2015
06 Jan 2021, 12:49
Terrible service
Terrible service received from RCS group. Credited a cellphone on the 03/01/2021 at the Edgars Gateway store and was advise credit will reflect on my jet account in 24/48 hours past 48 hours and account has still not been credited and I'm unable to purchase on my account cause of the delay from rcs merchant. Will definitely be closing this account other stores credit accounts same day and does not give issues like the rcs group.
Helpful (0)
Replies (1)0
Replies (1)
RCS's replyOfficial
06 Jan 2021, 13:02Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply06 Jan 2021, 13:02
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group