Terrible service

Terrible terrible service RCS group of people work from home and are useless in helping a person I have a account at cape union mart with the RCS logo on my card

But I have done a credit check on my name and comes out that I have 2 accounts. Which is completely wrong

The account number reflecting on my name is *** This account number belongs to a ilze velman

And I am not a ilze velman Now RCS wants to tell me it will take 21 days to remove off of my name. This is pathetic of RCS

I suggest to all if you want to take out a account with RCS Don't because they will give you the worst service ever and will add people to your ITC even though it's not your account