JK
James K

1 reviews | Active since Oct 2016

14 Jun 2017, 09:27

Terrible service

<p>RCS has to be the worst financial institution besides one other that I know of I have been experiencing some financial difficulties however payments was made every month on all my accounts in pericular my Makro account although in arrears I made installments full payments yet they still send account to legal and I refuse to speak to those people and having to pay unnecessary collection fees </p>

0
Replies (2)
RCS
RCS's reply14 Jun 2017, 14:40
Official

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group

RCS
RCS's reply19 Jun 2017, 15:00
Official

Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

We trust you find the above in order.

Kind Regards,

RCS CARDS