Terrible Service.

In December I paid more than I was meant to. January I was told that we only owed R200 odd but I paid R500. Now they are messaging us all the time telling us the full amount is outstanding. You can't speak to anyone because the account is in my husbands name and they wont speak to me. But he travels and is out of the country. I sent them a WhatsApp they take forever to get back to you. The service is disgusting when you have a query. But when they have a query they hound you.