1 reviews | Active since Jan 2014
TERRIBLE CUSTOMER SERVICE FROM THE COMPANY.
I can understand that systems have change since RCS has taken over Edgars store however, I have contacted the customer service line on a number of occasions, I've spoken to the collections team everytime I called I've send a paid up letter as requested to The RCS team on the 22 March 2022. I've been calling ever since then to over my account re-instated and no one has come back toe on what the status of the account is. I went to the store in parow who told me they can't help me, I need to call the call center. Which have done and still have not received any feedback on my account status. I would like the block on my account removed and my account re-instated within 30 days. Awaiting your feedback with baited breath
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS
