KT
Kerlynne T
1 reviews | Active since Dec 2018
05 Aug 2023, 09:03
TERRIBLE CUSTOMER SERVICE
I have requested account closure and paid up letters for both of my accounts on Wednesday 2 August but no one has responded to any emails. I tried calling numerous times and the lines are always busy. I am extremely disappointed in the service from RCS for something as simple as closing my accounts and sending me paid up letters.
Helpful (0)
Replies (1)0
Replies (1)
RCS's replyOfficial
05 Aug 2023, 12:46Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply05 Aug 2023, 12:46
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group