Terrible Customer Service

Terrible customer service.

Good day The customer service that i have recieved from RCS regarding my jet account was totally misinformed. I have aaked them very basic questions regarding the and everytime that u have spiken to the consultants they come with n different story. The last call that was made was from in the jets store at East Rand Mall According to the lady that i have spoken she said to me that when they handed the account over to the lawyers the account is written off and yet instill had to pay the account. According to her it was written of, if i remember correctly, in 2019. When i confronted regarding the she could not give proper answer. I am still waiting for the information that i have requested from Tobogo. I am still waiting for R 100 rwfund. Please investigate my account because i believe that they were lying to me regarding my jets account and every consultant that i have confronted regarding my account got upset with and refuse ti answer any of the questions that i have asked. According to my knowledge after every call with a consultant it should show to who i have spoken to and the comments that was left from the previous consultant. I want all the money paid back into my account that i have paid on my jets account a.s.a.p.

Here is all my details: Jet Account Holder: Andries Du Preez Acc no: ***

My contact details: Andries Du Preez *** *** Id no: ***0 82

Regards

Andries Du Preez