JM
Jo M
1 reviews | Active since Apr 2015
23 Apr 2015, 11:37
Terrible Account Practice
********* Account practice. I received my account with balance due which I paid in full for both RCS and Makro. Over R10K each and they refuse to close the account as there apparently is interest due from Statement date to the time I paid which is ten days before the due date. I have also closed my Edgars and Ackermans the same way with no problem. Just a money making scheme, the more you pay the more they bill you. Told them to hand me over and I will see them in court. I have had my RCS account for over 10 years. Will never go back to them
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Replies (1)RCS's replyOfficial
23 Apr 2015, 11:55Hello jam80,
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,
RCS's reply23 Apr 2015, 11:55
Official
Hello jam80,
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,
