IP
ISELMA P

1 reviews | Active since Jan 2024

03 Jan 2024, 21:00

Terrible

Terrible Terrible Stop say we acknowledge your complaints,and do something about it. Today I found out,(while doing a credit check)that I was handed over in May last here for an account that I opened in April,and spend R300 on. 1. I didn't know about it,2. I have been buying on the card every month since,and paying the account. NOT SURE HOW THEN...and they are not solving the problem that it now reflects against my name .so annoyed. CLOSING THE ACCOUNT .

0
Replies (4)
RCS
RCS's reply04 Jan 2024, 09:40
Official
 Good day, We herewith acknowledge receipt of your complaint.  We have escalated your complaint to the relevant department for further assistance.  Kind Regards RCS Group 
IP
ISELMA P's update05 Jan 2024, 20:16
Reviewer Update
Still nothing. Always acknowledging, but no action.
IP
ISELMA P's update05 Jan 2024, 20:46
Reviewer Update
NEVER GET INVOLVE WITH RCS ACCOUNTS. USELESS AND DON'T ASSIST AT ALL. DONT REPLY ON EMAILS. DOESN' RECONE ACCOUNTS, SO THE PAYMENTS ARE JUST MISSING. HAND OVER FOR 2 DAYS LATE PAYMENT. I SEE THE COURT ROOM,WILL BE MY ONLY OPTION.
RCS
RCS's reply08 Jan 2024, 10:26
Official
Good day 

Kindly be advised that we have sent you an update on your complaint via email. Kindly check your inbox and respond should anything be unclear. 

Regards
RCS CS team