VK
Vanessa K

1 reviews | Active since Jun 2014

05 Jul 2018, 23:45

Terrible

So my family and I have been struggling with different issues regarding RCS and I feel they are terrible and as i have said before we are doing a very good job of avoiding their stores .I got my credit report only to find out RCS have done an enquiry without my Consent for a Cape Union Mart Account which means my credit score was impacted as well I find this very disturbing and ********* and I want answers also they need to make sure that what ever score sum need to added back to the score I had before they did such an ********* thing I really feel that The NCA should impose extreme penalties on such deeds Please don’t contact me bow cellphone you have my e mail adress

0
Replies (7)
RCS
RCS's reply07 Jul 2018, 15:35
Official

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group

Best regards,

RCS
RCS's reply16 Jul 2018, 13:28
Official

Good day,

Kindly be advised that we have responded to your email address on the 08/07/2018 requesting the credit report reflecting RCS enquiry, in order to assist further.

Regards

RCSGROUP

Best regards,

VK
Vanessa K's update18 Jul 2018, 06:21
Reviewer Update
Will forward today
VK
Vanessa K's update18 Jul 2018, 06:21
Reviewer Update
Will forward today
VK
Vanessa K's update18 Jul 2018, 06:22
Reviewer Update
Please provide e mail adress to send report to
RCS
RCS's reply19 Jul 2018, 16:26
Official

***

Best regards,

RCS
RCS's reply26 Jul 2018, 14:28
Official

Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

We trust you find the above in order.

Kind Regards,

RCS CARDS

Best regards,