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mayline M

1 reviews | Active since May 2013

24 Apr 2015, 08:23

terriable service

I app**** for a personal loan with rcs on the 17-04-2015 still today I have not received the funds.<br> when I call the call center they say there systems are off line. now am waiting for the funds to be transferred to my account its another story, all the agents are telling me something else one said its still pending, one said its transferred , other needs to escalated its now the 24-04-2015. still no loan has been paid into my account.

0
Replies (1)
RCS
RCS's reply24 Apr 2015, 08:29
Official
Hello mayline,

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards
RCS Group

Best regards,