Takes long to update infor

Item: RCS
Rating: 2
Author: Lelsey R

It takes them long to update the information with the credit Bereua,Now I paid my Spitz account last month but when I check on the clear score the information still outdated.. And even when you call to find out they put you on hold until you hang up ..

Helpful (0)

Replies (2)

RCS's replyOfficial

24 Mar 2021, 08:56

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group

RCS's reply24 Mar 2021, 08:56

Official

RCS's replyOfficial

28 Apr 2021, 13:49

Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

I trust you find the above in order.

Kind Regards,

RCS CARDS

RCS's reply28 Apr 2021, 13:49

Official