RR
Rodney R
1 reviews | Active since Aug 2018
03 Mar 2025, 10:44
Systems not working
What difficult business to deal . Pnp online link don't work properly
Helpful (0)
Replies (12)0
Replies (12)RCS's replyOfficial
03 Mar 2025, 11:14Good day Rodney Rhode,
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
We acknowledge receipt of the complaint and will provide you with feedback as soon as we have completed our investigation.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards,RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
We acknowledge receipt of the complaint and will provide you with feedback as soon as we have completed our investigation.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards,RCS Group
RCS's reply03 Mar 2025, 11:14
Official
Good day Rodney Rhode,
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
We acknowledge receipt of the complaint and will provide you with feedback as soon as we have completed our investigation.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards,RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
We acknowledge receipt of the complaint and will provide you with feedback as soon as we have completed our investigation.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards,RCS Group
RR
Rodney R's updateReviewer Update
04 Mar 2025, 09:4223 hours later . Keep sending emails asking to login to self service login for Pnp but same message saying exceeded number of entries also logo not for you .
RR
Rodney R's update04 Mar 2025, 09:42
Reviewer Update
23 hours later . Keep sending emails asking to login to self service login for Pnp but same message saying exceeded number of entries also logo not for you .
RCS's replyOfficial
04 Mar 2025, 15:01Good day Rodney Rhode,
We herewith acknowledge receipt of your complaint.
I have tried to make contact to no avail, so we can resolve your issue.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards,RCS Group
We herewith acknowledge receipt of your complaint.
I have tried to make contact to no avail, so we can resolve your issue.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards,RCS Group
RCS's reply04 Mar 2025, 15:01
Official
Good day Rodney Rhode,
We herewith acknowledge receipt of your complaint.
I have tried to make contact to no avail, so we can resolve your issue.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards,RCS Group
We herewith acknowledge receipt of your complaint.
I have tried to make contact to no avail, so we can resolve your issue.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards,RCS Group
RR
Rodney R's updateReviewer Update
04 Mar 2025, 15:03We received no phone call . Phone again
RR
Rodney R's update04 Mar 2025, 15:03
Reviewer Update
We received no phone call . Phone again
RR
Rodney R's updateReviewer Update
04 Mar 2025, 15:25We still waiting on your phone call .
Bad service .
Taking more than a week to sort out issues .
Can't login
Bad service .
Taking more than a week to sort out issues .
Can't login
RR
Rodney R's update04 Mar 2025, 15:25
Reviewer Update
We still waiting on your phone call .
Bad service .
Taking more than a week to sort out issues .
Can't login
Bad service .
Taking more than a week to sort out issues .
Can't login
RCS's replyOfficial
04 Mar 2025, 16:35Hi Rodney Rhode
We have escalated your request to our verification team.
Regards
RCS Cards
We have escalated your request to our verification team.
Regards
RCS Cards
RCS's reply04 Mar 2025, 16:35
Official
Hi Rodney Rhode
We have escalated your request to our verification team.
Regards
RCS Cards
We have escalated your request to our verification team.
Regards
RCS Cards
RR
Rodney R's updateReviewer Update
04 Mar 2025, 16:39Let's see what happen tomorrow after 12pm
RR
Rodney R's update04 Mar 2025, 16:39
Reviewer Update
Let's see what happen tomorrow after 12pm
RR
Rodney R's updateReviewer Update
06 Mar 2025, 01:27Verification team did not contact us yesterday .
How long must this issue go on .
How long must this issue go on .
RR
Rodney R's update06 Mar 2025, 01:27
Reviewer Update
Verification team did not contact us yesterday .
How long must this issue go on .
How long must this issue go on .
RCS's replyOfficial
06 Mar 2025, 15:04Hi Rodney Rhode
Thank you for taking my call to assist and resolve your complaint.
Regards,
RCS cards
Thank you for taking my call to assist and resolve your complaint.
Regards,
RCS cards
RCS's reply06 Mar 2025, 15:04
Official
Hi Rodney Rhode
Thank you for taking my call to assist and resolve your complaint.
Regards,
RCS cards
Thank you for taking my call to assist and resolve your complaint.
Regards,
RCS cards
RR
Rodney R's updateReviewer Update
06 Mar 2025, 15:28Thanks to Bronwyn from the Complaints dept that eventually sorted out the self service login issue .
Thanks once again for persisting to sort out the issue .
Thanks once again for persisting to sort out the issue .
RR
Rodney R's update06 Mar 2025, 15:28
Reviewer Update
Thanks to Bronwyn from the Complaints dept that eventually sorted out the self service login issue .
Thanks once again for persisting to sort out the issue .
Thanks once again for persisting to sort out the issue .
RCS's replyOfficial
10 Apr 2025, 11:22Good day Rodney Rhode,
Thank you for your positive feedback. This is important to us.
Kind Regards,
RCS Group
Thank you for your positive feedback. This is important to us.
Kind Regards,
RCS Group
RCS's reply10 Apr 2025, 11:22
Official
Good day Rodney Rhode,
Thank you for your positive feedback. This is important to us.
Kind Regards,
RCS Group
Thank you for your positive feedback. This is important to us.
Kind Regards,
RCS Group
RCS's replyOfficial
10 Apr 2025, 11:23Good day Rodney
Thank you for the positive feedback.
Regards,
RCS cards
Thank you for the positive feedback.
Regards,
RCS cards
RCS's reply10 Apr 2025, 11:23
Official
Good day Rodney
Thank you for the positive feedback.
Regards,
RCS cards
Thank you for the positive feedback.
Regards,
RCS cards
