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Brenda M

1 reviews | Active since Oct 2010

08 May 2021, 21:56

System update

I had an account with Rcs it happened that my account was in areas that was around 2014 I paid up the account and it was closed, 2021 I tried opening account at Game store and Makro I was declined reason been their was not updated which means that I open account at game or Makro can somebody update that I paid up the account in 2014 already.

0
Replies (3)
RCS
RCS's reply10 May 2021, 13:17
Official
Good day 

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards
RCS Group


RCS
RCS's reply21 Jun 2021, 16:30
Official
Good day 

We are pleased to inform you that your complaint has been resolved. 

Please accept our apologies for the inconvenience this may have caused you. 

I trust you find the above in order. 

Kind Regards, 

RCS CARDS 

BM
Brenda M's update13 Jul 2021, 17:40
Reviewer Update
Am deeply disappointed with Rcs again I app**** for Rcs card and I was declined with same reason thier system is not updated, even after I was sent a paid up letter for an account that I paid up in 2015 after 7 years they still declined my application