XM
Xolani M

1 reviews | Active since Aug 2018

15 Oct 2019, 10:58

Suspended RCS Account

My RCS Account has been suspened. I was aware that the accihbg was behind in payment, but when I made the arragment to pay it off. I was told credit would be available once I'm up to date. I'm still being debited by RCS to date but it still shows that I have no credit to use. Can the suspension be lifted?

0
Replies (2)
RCS
RCS's reply15 Oct 2019, 12:00
Official
Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or email ***

Kind Regards, 
RCS GROUP
RCS
RCS's reply15 Oct 2019, 12:04
Official
Good day 


We are pleased to inform you that your complaint has been resolved. 


Please accept our apologies for the inconvenience this may have caused you. 


We trust you find the above in order. 


Kind Regards, 

RCS GROUP