rB
ricardo B
1 reviews | Active since Oct 2012
19 Jan 2016, 11:51
Suspended Card
I always pay my account.<br> this time something went wrong and my last payment was not updated.<br> received an sms stating that I did not pay when in fact I did.<br> <br> I have sent my statement to RCS as well stating that I have paid.<br> Now my account is suspended due to non payment<br> still have not had any response from RCS<br> Please rectify the fault <br> <br> Thank you
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RCS's replyOfficial
19 Jan 2016, 12:39Hello rfbugan512,
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,
RCS's reply19 Jan 2016, 12:39
Official
Hello rfbugan512,
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,