Struggling to get account closed and get settlement letter......

Item: RCS
Rating: 1
Author: Christopher S

Been struggling to get hold of RCS, when I do get hold of their accounts department they can never put me through to their cancellations department to close my account with them immediately, They where going to get back to me within 24 hours and still there is no feedback. I want action immediately to get my account closed with game and get a settlement letter also that account has been paid up and closed.

Helpful (0)

Replies (2)

RCS's replyOfficial

08 May 2019, 12:37

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards
RCS Group

RCS's reply08 May 2019, 12:37

Official

RCS's replyOfficial

08 May 2019, 13:26

Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

We trust you find the above in order.

Kind Regards,
RCS CARDS

RCS's reply08 May 2019, 13:26

Official