YC
Yacoob C

1 reviews | Active since Feb 2019

25 Mar 2019, 10:10

Streamlining!!! (wont be a victim)

good day

I have a RCS store card for a couple of months now and i would like to close this account as i no longer have use for it. the account has never been outstanding of any funds and always settled in full before each month. reason for using this channel to get assistance to close my account is so that i don't suffer the same fates as many others before me and herewith would appreciate RCS to contact me with a paid up letter for this account with immediate effect.

Regards.

0
Replies (2)
RCS
RCS's reply25 Mar 2019, 17:19
Official
Good day 
 
We herewith acknowledge receipt of your complaint.
 
We have escalated your complaint to the relevant department for further assistance.
 
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
 
Kind Regards
RCS Group
 

Best regards,

RCS
RCS's reply25 Mar 2019, 17:30
Official
Good day
 
We are pleased to inform you that your complaint has been resolved.
 
Please accept our apologies for the inconvenience this may have caused you.
 
We trust you find the above in order.
 
Kind Regards,
RCS CARDS

Best regards,