SD
Sikelela D

1 reviews | Active since Oct 2016

11 Jan 2023, 12:51

Store card re activation

Useless

Been taken back and fourth for something as simple as unblocking my store card Literally sent them 3 email and they have not received them.

Wondering if anyone knows their own processes

0
Replies (2)
RCS
RCS's reply16 Mar 2023, 13:51
Official
 Good day 

We herewith acknowledge receipt of your complaint. 

We have escalated your complaint to the relevant department for further assistance. 

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** 

Kind Regards 

RCS Group 

Best regards,

RCS
RCS's reply16 Mar 2023, 13:51
Official
 Good day 

We are pleased to inform you that your complaint has been resolved. 

Please accept our apologies for the inconvenience this may have caused you. 

I trust you find the above in order. 

Kind Regards, 

RCS CARDS 

Best regards,