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clara J
1 reviews | Active since Nov 2018
22 Nov 2018, 13:27
****** ID
I did a credit check in 2015 and saw someone stole my id number and app**** for RCS loan. I sent an affidavit and copy of my Id to RCS, never heard anything back. Today 3 years later that same RCS account reflects on my id number. This person did not only use my id but changed my name and surname and address!!!! How long will this take to resolve!!!!!
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RCS's replyOfficial
23 Nov 2018, 15:42Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,
RCS's reply23 Nov 2018, 15:42
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,