****** Card : pathetic unreasonable service

Item: RCS
Rating: 1
Author: EF E

2 Weeks ago my wallet was ****** WIth all my cards, Id, Licence. I immediately stopped the card. I was told to Go to a Makro or Game to replace the Card. Since Home Affairs is closed on Level 3, i could only apply for a temporary ID, which is an official document. Now i cannot get a new card because "they dont accept temporary ID's" What a load of Bull%^&$ How am i supposed to do my business on an up to date account when i cannot for any unforseen future get a new card? SHould i maybe stop paying then someone will help me?

Helpful (0)

Replies (3)

RCS's replyOfficial

15 Feb 2021, 10:57

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group

RCS's reply15 Feb 2021, 10:57

Official

EF E's updateReviewer Update

08 Apr 2021, 18:23

Wow almost 2 months later and still NO reply! Great work RCS!!

EF E's update08 Apr 2021, 18:23

Reviewer Update

Wow almost 2 months later and still NO reply! Great work RCS!!

RCS's replyOfficial

01 May 2021, 13:40

Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

I trust you find the above in order.

Kind Regards,

RCS CARDS

RCS's reply01 May 2021, 13:40

Official