dM
dea M

1 reviews | Active since Jul 2011

07 Jul 2015, 07:31

Still waiting on reply to close my account

Numerous requests to close my account has been sent to the [Email Removed] email address. To date still not received any communication on what I need to do to close my account. It is the lack of communication and transparency in terms of what I owe on my account and account balances that made me pay up and close the account. PLEASE CLOSE THE ACCOUNT!

0
Replies (1)
RCS
RCS's reply07 Jul 2015, 10:02
Official
Hello dea,

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards
RCS Group