Still waiting on Rcs email respond

Item: RCS
Rating: 1
Author: Elizma D

Ive made a eft payment on my pick n pay account on the 25th of august...but forgot to state my reference number so i went on Rcs chat platform and was informed i. Must send proof of payment so that my payment can be allocated to my account im stay waiting for a response on my email...my account balance is still the same

Helpful (0)

Replies (5)

RCS's replyOfficial

05 Sept 2023, 09:19

Good day We herewith acknowledge receipt of your complaint. We have escalated your complaint to the relevant department for further assistance. Kind Regards RCS Group

RCS's reply05 Sept 2023, 09:19

Official

Good day We herewith acknowledge receipt of your complaint. We have escalated your complaint to the relevant department for further assistance. Kind Regards RCS Group

RCS's replyOfficial

05 Sept 2023, 09:21

Hi Elizma Davids . My name is Victor. I'm sorry that you have not been assisted sooner. Let me look into this for you. I will get back to you as soon as possible. Please look out for an email from me.

RCS's reply05 Sept 2023, 09:21

Official

Elizma D's updateReviewer Update

06 Sept 2023, 21:04

Im still waiting for payment to be allocated to my account...ive send payment notification

Elizma D's update06 Sept 2023, 21:04

Reviewer Update

Im still waiting for payment to be allocated to my account...ive send payment notification

Elizma D's updateReviewer Update

07 Sept 2023, 16:48

Received a email today my account is overdue...still waiting on Victor to allocate my payment...

Elizma D's update07 Sept 2023, 16:48

Reviewer Update

Received a email today my account is overdue...still waiting on Victor to allocate my payment...

RCS's replyOfficial

04 Oct 2023, 11:33

Hi Elizma

We confirm that your query has been resolved.

Regards

RCS Cards

RCS's reply04 Oct 2023, 11:33

Official

Hi Elizma

We confirm that your query has been resolved.

Regards

RCS Cards