AV
Alison V

1 reviews | Active since Jul 2017

25 Jul 2017, 16:30

still waiting for someone to acknowledge complaint

<p>A week ago I wrote about the fact that I want my store card cancelled since I am not paying for sms charges and interest on stuff I have not purchased, to date, it has not been acknowledged..... </p>

0
Replies (2)
RCS
RCS's reply28 Jul 2017, 13:46
Official

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group

RCS
RCS's reply28 Jul 2017, 13:48
Official

Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

We trust you find the above in order.

Kind Regards,

RCS CARDS