Still waiting for confirmation that my account has been closed!

<p>I am beyond annoyed with RCS. Their customer service sucks and their consultants have a huge attitude. I have a pending query on my account that has been going on since December last year. Everyone comes back with allot of promises, but absolutely no execution. First I had to wait over three weeks to get a settlement amount, resulting in another debit order coming off my account. Now I’m waiting for a letter confirming my account has been closed and I keep getting a letter stating that my account has been paid up! It is not the same thing… I’ve sent all the documents you’ve requested, my ID and letter requesting that the account be closed. But I keep getting the same standard response. I will keep rating RCS poorly on hello peter each and every week until I get what I need out of them.</p>