nvdb
nadia van der berg

1 reviews | Active since Jan 2014

04 May 2017, 07:50

Still waiting

<p>I have been waiting since Feb 2017 for them to phone me to apply for a card. I send them a email again on Saturday and again on Tuesay still no respond. I would thought they would want a new customer but it seems like they don't. This is really poor customer service.</p>

0
Replies (2)
RCS
RCS's reply13 Jun 2017, 15:18
Official

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group

RCS
RCS's reply13 Jun 2017, 15:23
Official

Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

We trust you find the above in order.

Kind Regards,

RCS CARDS