BH
Bruce H
1 reviews | Active since Mar 2009
19 Nov 2015, 12:52
Still the Game account is open!
After I complained and asked that the Game card be cancelled like I asked in August as well as my 16.49 refunded that was taken from my BANK ACCOUNT. The 16.49 was refunded to the Game card THAT I ASKED TO BE CLOSED AND WAS PROMISED BY RCS THAT THIS WOULD HAPPEN. Now the card is again showing I owe 10.65 and is still not closed.
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RCS's replyOfficial
23 Nov 2015, 10:48Hello fordeu,
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply23 Nov 2015, 10:48
Official
Hello fordeu,
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group