TC
Theunis C
1 reviews | Active since May 2015
19 May 2015, 15:46
Still receiving Final reminders / Breach of Agreem
We paid our account in full 18mths ago but were still debited R80.00 p.m. for admin fees - after NUMBEROUS telephonic and e.mail requests to have the account closed, we STILL receive sms's and threats for outstanding amount of R180.00 - admin fees - It's USELESS TRYING TO SPEAK TO THESE people - NOTHING is done to solve matter :( :( :( :( :( VERY Irate..... :(
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RCS's replyOfficial
19 May 2015, 15:57Hello veryirate,
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply19 May 2015, 15:57
Official
Hello veryirate,
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group