VK
Vusumuzi K
1 reviews | Active since Apr 2020
20 Nov 2021, 15:36
Still not resolved after escalation was promised
Hi All
To this day my query is not resolved. How long does it take to transfer monies from one account to another. Seem as if you escalation process is not working. Can monies be transfer as to my credit card account pleasr
Helpful (0)
Replies (2)0
Replies (2)
RCS's replyOfficial
22 Nov 2021, 10:33Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply22 Nov 2021, 10:33
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
VK
Vusumuzi K's updateReviewer Update
22 Nov 2021, 11:20always escalating but nothing happens
VK
Vusumuzi K's update22 Nov 2021, 11:20
Reviewer Update
always escalating but nothing happens