TP
Taylor P

1 reviews | Active since Dec 2018

15 Jan 2021, 11:08

Still no response since december ??? Bureau is awaiting your feedback from my paid up account to update it Transunion buraue

I would just like to know how is this resolved if the bureau is waiting for a reply from you?

Please read below email received from Transunion????

Our Reference No: Attention: Date: Fax No: Dear Sir/Madam RE: ENQUIRY OUTCOME: TAYLOR PETERSEN nmahlas TAYLOR PETERSEN 16 December 2020 nmahlas Department: Tel No: Fax No: TransUnion Operations Department 4193 Email: *********** E-mail: ***********

We refer to your enquiry in relation to the above matter. As we have not yet received confirmation from the creditor as to whether the Default should be there or not, we hereby advise that the information relating to the Default has now been removed from your credit profile, in accordance with the timelines set out in the Regulations. Should you have any queries pertaining to this matter, please do not hesitate to contact the writer hereof. Yours faithfully

Please can you advise when you will be contacting the bureau regarding this because I am confused?

0
Replies (3)
RCS
RCS's reply15 Jan 2021, 11:17
Official
 
Good day 

We herewith acknowledge receipt of your complaint. 

We have escalated your complaint to the relevant department for further assistance. 

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** 

Kind Regards 

RCS Group 

TP
Taylor P's update25 Jan 2021, 08:52
Reviewer Update
Still no response since december ??? Bureau is awaiting your feedback from my paid up account to update it Transunion buraueI would just like to know how is this resolved if the bureau is waiting for a reply from you?


Please read below email received from Transunion????

Our Reference No: Attention: Date: Fax No: Dear Sir/Madam RE: ENQUIRY OUTCOME: TAYLOR PETERSEN nmahlas TAYLOR PETERSEN 16 December 2020 nmahlas Department: Tel No: Fax No: TransUnion Operations Department 4193 Email: *********** E-mail: ***********

We refer to your enquiry in relation to the above matter. As we have not yet received confirmation from the creditor as to whether the Default should be there or not, we hereby advise that the information relating to the Default has now been removed from your credit profile, in accordance with the timelines set out in the Regulations. Should you have any queries pertaining to this matter, please do not hesitate to contact the writer hereof. Yours faithfully


Please can you advise when you will be contacting the bureau regarding this because I am confused?

TP
Taylor P's update26 Jan 2021, 14:00
Reviewer Update
Still no response since december ??? Bureau is awaiting your feedback from my paid up account to update it Transunion buraueI would just like to know how is this resolved if the bureau is waiting for a reply from you?


Please read below email received from Transunion????

Our Reference No: Attention: Date: Fax No: Dear Sir/Madam RE: ENQUIRY OUTCOME: TAYLOR PETERSEN nmahlas TAYLOR PETERSEN 16 December 2020 nmahlas Department: Tel No: Fax No: TransUnion Operations Department 4193 Email: *********** E-mail: ***********

We refer to your enquiry in relation to the above matter. As we have not yet received confirmation from the creditor as to whether the Default should be there or not, we hereby advise that the information relating to the Default has now been removed from your credit profile, in accordance with the timelines set out in the Regulations. Should you have any queries pertaining to this matter, please do not hesitate to contact the writer hereof. Yours faithfully


Please can you advise when you will be contacting the bureau regarding this because I am confused?

IS ANYONE GOING TO ASSIST ME BECAUSE I HSAVE BEEN WAITING FOR YOU TO UPDATE THSI INFORMATION!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!