NV
Nadine V

1 reviews | Active since Sept 2020

09 Nov 2020, 10:26

Still no help

Good day,

I have requested my Paid Up letter for my Edgars account ages ago. My first review was on the 27th. I have still not received any letter what so ever.

This is really disgraceful. I am trying to clear my name and RCS is delaying everything.

I need my Paid Up letter.

0
Replies (3)
RCS
RCS's reply09 Nov 2020, 10:48
Official
 Good day 

We herewith acknowledge receipt of your complaint. 

We have escalated your complaint to the relevant department for further assistance. 

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** 

Kind Regards 
RCS Group 

NV
Nadine V's update09 Nov 2020, 11:12
Reviewer Update
Good day,

This is the same generic reply I got the previous time and still nothing.

This is not acceptable
NV
Nadine V's update11 Nov 2020, 12:49
Reviewer Update
Good day,

Still not a word from RCS. This is a joke.

You are delaying me being able to clear my name.

I need the paid up letter by EOB.

Regards