DP
Dan P

1 reviews | Active since Oct 2011

01 Oct 2021, 12:05

Still getting threatening calls even after payments are made.

The worst experience ever. Even after you are making payments into your account, RCS still has their puppy dog MBD phoning you, and as usual as rude as possible and at times putting the phone down in your ear. Received another call today from your puppy dog MBD and apparently, you have handed me over for legal proceedings even after I am making regular payments into my account. I will now lay a complaint at the NCR for the way in which you have handled this with all the harassment and threats, and I will also report you for not giving me a payment break during the lockdown. You are clearly just glorified loan sharks and a 10-year record of not missing one payment means absolutely nothing to you. I will never recommend you to anybody.

0
Replies (2)
RCS
RCS's reply01 Oct 2021, 14:02
Official
Good day, We herewith acknowledge receipt of your complaint. We have escalated your complaint to the relevant department for further assistance. Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** Kind Regards RCS Group
RCS
RCS's reply19 Oct 2021, 17:14
Official
Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

I trust you find the above in order.

Kind Regards,

RCS CARDS