CP
Clyde P
1 reviews | Active since May 2015
11 Jun 2015, 14:54
Still asking for payment after loan is settled
I have complained to you guys about not allocating my payment to the closing balance of my loan. You responded saying that the problem has been resolved and the loan has been settled. Today I get another SMS regarding outstanding payments. I am seriously losing patience. What is the problem? Are you guys ***********? WORST SERVICE EVER
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RCS's replyOfficial
11 Jun 2015, 16:32Hello clydo123,
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply11 Jun 2015, 16:32
Official
Hello clydo123,
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group