1 reviews | Active since Oct 2020
Stay far away from RCS!!!
I payed off and settled my RCS credit card account on the 6th of April. Almost 7months later they're still failing to update my information on the ITC according to my credit record I still owe RCS I've been calling them for months now they run back and forth always asking me to email the clearance letter to them of which I email week in week out without any assistance I literally email my clearance letter every other week. These people are *********** how can they fail to update a settled account for over 6months? The customer service is terribly disgusting. They're quick to list a default but slow to update or remove it after your payments. For your peace of mind and a clean credit score in future stay away from anything that has an RCS logo. They have zero respect or whatsoever for their clients.
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
