Stay Away from RCS

on Sunday the 24\11\2019 I pulled my credit report and I was shocked to see 2 accounts for RCS as I only have one account with a limit of R4.5K. The second account has a limit of R40K. Monday morning I contacted RCS including the credit bureau. The consultant at RCS informed me that the account I gave did not belong to me and advised that there are a couple of people complaining about the similar issue. Today 48 Hours I called to check the status of the investigation, I was asked to sent a proof that this account is reflecting on my credit profile as there was done after the call.

No one communicated to us as RCS clients that there is an issue as they seemed to be aware of the issue which to me looks like a identity theft. No one takes it to their own hands to resolve our issues because the information on the credit report is putting me back as I am looking at buying a house.

Next month I am paying the rest of the balance and I am closing the card.