So now you insult clients?

Item: RCS
Rating: 1
Author: Charlton P

Why is your Facebook folks telling me I can't do a cash withdrawal on my builders account stating it's due to my credit rating? Which is 660 according to clear score. Yet I can go and use the card at your stores. What a way to insult your clients I won't be using this account ever again and will pay it off and close the account. I won't be insulted like this.

Helpful (0)

Replies (2)

RCS's replyOfficial

30 Aug 2021, 14:37

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group

RCS's reply30 Aug 2021, 14:37

Official

RCS's replyOfficial

02 Sept 2021, 11:33

Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

I trust you find the above in order.

Kind Regards,

RCS CARDS

RCS's reply02 Sept 2021, 11:33

Official