LB
Liza B

1 reviews | Active since May 2018

30 May 2023, 16:46

SO ****ED WITH RCS!!!

The only reason there is one star, is because you HAVE TO select a star before continuing the complaint. RCS Merchant Services are useless! Between today and yesterday, I have spent 90 min holding on for them! No one picks up the phones!!! I have been emailing them constantly, also no luck!!! Just respond on my ****** email!!!

0
Replies (4)
RCS
RCS's reply30 May 2023, 16:49
Official
Good day We herewith acknowledge receipt of your complaint. We have escalated your complaint to the relevant department for further assistance. Kind RegardsRCS Group

Best regards,

LB
Liza B's update31 May 2023, 11:20
Reviewer Update
And guess what!? Still no assistance! Still no answer on the phone! Still no answer on the emails! What a surprise!?

LB
Liza B's update31 May 2023, 11:20
Reviewer Update
And if you phone the normal RCS, they don't even know what merchant services are! What the hell!

RCS
RCS's reply04 Oct 2023, 12:12
Official
Hi Liza 

We would like to know if your matter was resolved? 

Regards
RCS Cards 

Best regards,