SS
Siwe S
1 reviews | Active since Nov 2018
01 Jun 2020, 09:31
So dumb!!! And yet you are supposed to be professional!?!?!?
I app**** online for a Games store card, only to be taken through to RCS online application site. The application was provisionally approved, so then obviously there's going to be an entry on NCR because of this.
But the following day when I called the RCS to check or continue with the application, I was told that they will be closed the entire lockdown period!!! Then why even allow people to apply online if you won't render that service???? That page should have not been open for anyone to apply!!! I'm shoooooo irritated.
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Replies (1)RCS's replyOfficial
01 Jun 2020, 10:29Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply01 Jun 2020, 10:29
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
