HW
Henk W
1 reviews | Active since Sept 2024
26 Aug 2026, 15:52
Shocking service from RCS Makro
What is the use of having a Makro RCS card if one can't use it? Can't log in the app, can't pay my account, can't buy online. This has been going on for more than a year now. Now my pin also doesn't work anymore. This is shocking from RCS. Why can't they simply resolve the issue?
Helpful (0)
Replies (1)0
Replies (1)
RCS's replyOfficial
26 Aug 2026, 16:02Good day Henk Van Wyk,
We here with acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We here with acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply26 Aug 2026, 16:02
Official
Good day Henk Van Wyk,
We here with acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We here with acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group