CK
Candice K
1 reviews | Active since Apr 2015
18 Nov 2024, 13:35
SHOCKING SERVICE
Shocking service, app**** for a card last week, did all authentication and now waiting. Telephoned, spoke to two agents that kept transferring me to the new business department. Apparently a DebiCheck is still pending, I have not received anything but they insist it is pending.
What a start to a service, they may as well cancel my application.
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RCS's replyOfficial
18 Nov 2024, 14:41Good day Candice Kemp
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply18 Nov 2024, 14:41
Official
Good day Candice Kemp
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group