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David N

1 reviews | Active since Nov 2018

05 Oct 2020, 12:33

Shocking how they linking my name to someone else account they will pay me for this.

I have spoken to RCS and they have confirmed this account *** is not mine I have asked them to have this removed off my credit record what worries me is how they have impacted my credit profile please sort this out as I have contacted you all I have sent this before any nothing gets done about this.

I will log this case on till the account is removed from my name David Van Niekerk this is not my account and as discussed with RSC it’s a ***** account on my name and I demand it to be removed from my name how may time do I have to send this mail ? I DEMAND THIS TO BE SORT OUT AND MY NAME BE CLEARED ON ALL CREDIT PROFILE THEY WILL PAY ME FOR THE FRUADE THEY HAVE CAUSE RCS STORE CARD

0
Replies (5)
RCS
RCS's reply05 Oct 2020, 12:40
Official
Good day 

We herewith acknowledge receipt of your complaint. 

We have escalated your complaint to the relevant department for further assistance. 

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** 

Kind Regards 

RCS Group 

DN
David N's update05 Oct 2020, 12:52
Reviewer Update
I have requested this to be removed from compuscan credit report this was ***** from your side and I am very upset and demand you fix this it is shocking that you do this.
DN
David N's update05 Oct 2020, 12:53
Reviewer Update
give me a letter to have this account removed from my profile all together *** not my account

DN
David N's update06 Oct 2020, 12:42
Reviewer Update

Still waiting Shocking service from RCS and Compuscan
RCS
RCS's reply19 Oct 2020, 11:08
Official
Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

I trust you find the above in order.

Kind Regards,
RCS CARDS