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yaseen S
1 reviews | Active since Jul 2015
30 Sept 2024, 09:51
Shocking, *** horrible service
Absolutely shocking,
Called twice. Been on hold for 50min per call and guess what, the line drops?!!!
No customer service skills and definitely don’t put their customers first.
All I wanted to do was to close my account since I paid it up, requested this closure 3 times and the account is still active!!!!!!!!
What ******* service is this?
Where did rcs customer service staff get training?
The management is absolutely poor, not interested in speaking to a customer??????
I’m at my wits end with this business,
PEOPLE DONT EVER GET INVOLVED WITH RCS, ******* business.
Helpful (0)
Replies (1)0
Replies (1)RCS's replyOfficial
30 Sept 2024, 16:50 Good day Yaseen stemmet
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply30 Sept 2024, 16:50
Official
Good day Yaseen stemmet
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
